Melbourne Tech Help

Privacy policy.

We respect your privacy and only collect information needed to respond to enquiries, provide support and improve this website.

Information we collect

If you contact us, we may collect your name, email address, phone number and the details you choose to include in your enquiry. Our website may also receive basic technical information such as browser, device and page-visit data.

How we use it

We use this information to reply to you, arrange or deliver IT support, protect the website from spam and understand which pages are useful. We do not sell your personal information.

Forms and third parties

Our contact form uses Google reCAPTCHA to help prevent abuse. Google may process technical information under its own privacy policy. We may use trusted service providers to host the website, deliver email or provide support tools, only as needed for those services.

Cookies and analytics

This website may use limited cookies or similar technologies for security, functionality and anonymous usage measurement. You can control cookies through your browser settings.

Keeping information secure

We take reasonable steps to protect information from unauthorised access. We keep personal information only for as long as reasonably needed for the purpose it was collected or for legal and business record requirements.

Your choices

You can ask what personal information we hold about you, request a correction, or ask us to stop using it where appropriate. Contact [email protected].

Last updated: 31 October 2026