Outlook problems
Outlook not sending or receiving, missing emails, search not working, profiles that need rebuilding.
Microsoft 365, Outlook & email
Microsoft 365 and email support that just works.
From an Outlook that won't send to moving a whole business onto Microsoft 365, we help Melbourne homes and small businesses get email and Microsoft 365 set up properly and kept that way.
What we help with
Email and Microsoft 365 jobs we handle.
Microsoft 365 is a big part of our day-to-day work, from single mailboxes to full business tenants.
Email setup on every device
Getting your email working consistently on your computer, phone and tablet.
Custom domain email
Professional email on your own domain, with SPF, DKIM and DMARC set up so your mail doesn't land in spam.
Microsoft 365 for business
New Microsoft 365 setup, licensing advice, users, shared mailboxes and sensible security defaults.
OneDrive, SharePoint & Teams
File storage and sharing that makes sense, Teams setup, and moving files off old servers or USB drives.
Email migrations
Moving from Gmail, an old provider or another Microsoft 365 tenant without losing mail.
Passwords & multi-factor sign-in
Setting up multi-factor authentication, recovering access and protecting accounts from takeover.
Compromised accounts
Responding to a hacked mailbox: securing the account, removing malicious rules and checking what was sent.
How we work
No jargon.
No guesswork.
Tell us what's happening, get a clear plan with the options and likely effort, then practical help with a simple handover.
- Security settings that follow current Microsoft guidance
- Changes planned and explained before we make them
- Admin access and documentation handed back to you
Questions people ask
Useful answers before you get in touch.
Not sure whether your problem is something we handle? Send it through and we'll help you work out the next step.
Can you set up email on my own domain?
Yes. We can set up email on your domain with Microsoft 365 or another provider, and configure the DNS records (MX, SPF, DKIM and DMARC) so mail is delivered reliably.
Can you move my business onto Microsoft 365?
Yes. We plan the move, migrate email and files, set up users and devices, and support staff through the changeover.
Someone is sending emails from my account. What should I do?
Change your password from a device you trust and contact us straight away. We can lock the account down, turn on multi-factor sign-in, check for forwarding rules and help you warn your contacts.
Do you support home users with Microsoft 365?
Yes. We help with Microsoft 365 Personal and Family as well as business plans, including Outlook, OneDrive and Office apps.
Ready when you are
Let’s solve the technology problem.
Tell us what isn't working, what you want to improve, or what you're planning.